Frequently asked questions
How long does shipping take?
Every order ships from Lake Villa, Illinois, and is packed within 1–2 business days. Most US orders arrive within 3–7 business days; tracking is emailed as soon as it ships.
Can I return or exchange an item?
Yes, for orders shipped within the US: unworn items in original condition can be returned within 30 days. International orders are final sale (no returns or exchanges), but if anything arrives damaged or wrong we'll always put it right. See our Returns policy for details.
What's the difference between a shawl and a stole?
Shawls are larger and wider, made to wrap around you. Stoles are narrower and lighter, made to drape over the shoulders or wear as a scarf.
Can I buy on Etsy instead?
Of course. Every product page has a “Buy on Etsy” button, and our full shop is at omthreadsboutique.etsy.com.
What is a lohi?
A lohi is the traditional Punjabi winter shawl: large, warm and worn by men and women alike. It's ideal for cold mornings, prayer and meditation, or layering over a coat.
Do you have shawls for weddings?
Yes. Our Wedding Shawls & Wraps collection has pieces for brides, grooms, family and guests. Message us if you need several matching pieces for a wedding party.
Do you offer gift wrapping?
Yes. Leave a note at checkout and we'll wrap it with a handwritten card.